The Epicor service CRM solution offers extensive new features

Epicor, a provider of industry-specific business software designed to promote business growth, announced that the Epicor Service CRM solution for automotive service companies is now available with a full set of online reputation management features , search engine optimization and through Optimize Digital Marketing. Optimize is a digital services provider for automotive businesses, including nearly 4,000 vehicle service locations in the United States and Canada.

Epicor says Epicor Service CRM harnesses the power of Epicor’s best-in-class technologies to help vehicle service companies attract and retain customers, win back “drift” customers, generate more revenue per vehicle and maximize their presence on social media and online. . Optimize now offers store and service chain owners the opportunity to expand the capabilities of this proven business building solution through several additional turnkey features:

Development and execution of personalized digital marketing strategies. Reputation management, including daily monitoring and content generation, for Google, Facebook, Twitter, YouTube, Yelp, Instagram and Nextdoor. Website development, content curation and search engine optimization Digital advertising campaigns

We’ve found the ideal partner to help shops accelerate profitable growth through world-class digital marketing and CRM tools,” said Tim Hardin, senior vice president and general manager of Global Auto, Data and Extend Services, Epicor. “Optimize has an exceptional reputation in the industry and has built strong relationships with a number of the largest vehicle service networks in North America.” Service professionals using Optimize’s new Epicor Service CRM offering can manage a full range of CRM and digital marketing functions through a single sign-on and track the ROI of all related digital activities from click to cash register.”

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About the Author: Ted Simmons

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