Advertisers trying to export reports from the Google Ads Report Editor are experiencing issues where the data is showing zeros instead of the actual numbers. Google is aware of the issue and is working on a fix, but there is no estimated time to fix it at this time.
What’s the problem. Greg Kohler, aka PPCGreg published a screenshot of a sample report export full of blank data and/or zeros. Here’s that screenshot:
There are numerous reports on social media and various advertiser forums of complaints about this issue.
Answer from Google. Google AdsLiaison Ginny Marvin responded saying, “The team is aware. I don’t have a timeline to share, but they are looking into it.”
Here are some of those answers:
Hi Greg, thanks for checking in. The team is investigating this issue.
— AdsLiaison (@adsliaison) March 18, 2024
Hi Michelle, the team is aware. I don’t have a timeline to share, but they are looking into it.
— AdsLiaison (@adsliaison) March 18, 2024
Why we care If you’re trying to do some reporting, either for clients or for yourself, you might be out of luck when using the Google Ads Report Editor. For now, use the main Google Ads interface to view and export your data. Additionally, the Google Ads API may also work properly.
So, if you need the data now, move away from the Google Ads Report Editor and use other report views. Or wait until Google fixes the issues with the Google Ads Report Editor. We’ll update this story when it’s resolved.
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