{"id":21586,"date":"2024-02-16T13:08:29","date_gmt":"2024-02-16T13:08:29","guid":{"rendered":"https:\/\/afreeurl.com\/?p=21586"},"modified":"2024-02-16T13:08:32","modified_gmt":"2024-02-16T13:08:32","slug":"google-gets-tough-on-third-party-booking-and-ordering-providers-who-accumulate-listings-in-gbp","status":"publish","type":"post","link":"https:\/\/afreeurl.com\/?p=21586","title":{"rendered":"Google gets tough on third-party booking and ordering providers who accumulate listings in GBP"},"content":{"rendered":"<p><\/p>\n<p>In a recent update, Google has mandated that all third-party providers include a dedicated opt-out landing page within the New Merchant Experience (NMX) dashboard. <\/p>\n<p>This page should clearly describe the steps a merchant can take to disconnect their Google Business Profile (GBP) from any booking, waitlist or food ordering application.<\/p>\n<h2 class=\"wp-block-heading\" id=\"h-regaining-control-from-third-party-providers-on-google-business-profiles\">Take back control of third-party providers in Google Business Profiles<\/h2>\n<p>Before this mandate, third-party service providers had significant control over Google business profiles, and merchants were often unable to remove these integrations themselves and were confused about where to turn. <\/p>\n<p>When the merchants asked for help <a href=\"https:\/\/support.google.com\/business\/answer\/10842217?dark=0&#038;sjid=2942088509400897600-NC&#038;authuser=2#zippy=%2Cremove-a-specific-third-party-provider\" target=\"_blank\" rel=\"noopener\">support<\/a>they were advised to contact the supplier directly.<\/p>\n<h2 class=\"wp-block-heading\" id=\"h-guide-to-removing-third-party-providers\">Guide to removing third-party providers<\/h2>\n<p>To disconnect a service provider from your Google Business Profile in the NMX dashboard, follow these steps: <\/p>\n<p>Navigate to Food Orders.  Choose the service provider you want to remove.  Click on <a href=\"https:\/\/support.google.com\/business\/answer\/6218037?authuser=1&#038;authuser=1&#038;hl=en&#038;dark=0&#038;visit_id=638434298586643864-3043409899&#038;p=remove_links&#038;rd=1#remove\" target=\"_blank\" rel=\"noopener\">Remove the provider<\/a>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"686\" height=\"503\" alt=\"Removal of third-party providers from the NMX control panel\" class=\"wp-image-437574\" srcset=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/02\/Removing-third-party-providers-from-NMX-dashboard.png.webp 686w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/02\/Removing-third-party-providers-from-NMX-dashboard-461x338.png.webp 461w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/02\/Removing-third-party-providers-from-NMX-dashboard-154x113.png.webp 154w\" data-lazy-sizes=\"(max-width: 686px) 100vw, 686px\" src=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/02\/Removing-third-party-providers-from-NMX-dashboard.png.webp\"\/><\/p>\n<p class=\"inline-form-text text-center mb-0\">Get the daily search newsletter marketers trust.<\/p>\n<h2 class=\"wp-block-heading\" id=\"h-manage-provider\">Manage the supplier<\/h2>\n<p>The provider removal link is provided by the third-party integration. <\/p>\n<p>When managing your business profile on Google, it&#8217;s important to note that these links cannot be edited or removed directly unless the URL has been added manually. <\/p>\n<p>Instead, each provider provides a landing page that informs the merchant how to opt out of the integration. <\/p>\n<p>Some providers describe a step-by-step guide on opting out in their apps, while others have forms or direct the merchant to their support representative. <\/p>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"1159\" height=\"596\" alt=\"Toast Web is being disabled\" class=\"wp-image-437575\" srcset=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/02\/Disabling-Toast-Web.png.webp 1159w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/02\/Disabling-Toast-Web-600x309.png.webp 600w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/02\/Disabling-Toast-Web-800x411.png.webp 800w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/02\/Disabling-Toast-Web-200x103.png.webp 200w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/02\/Disabling-Toast-Web-768x395.png.webp 768w\" data-lazy-sizes=\"(max-width: 1159px) 100vw, 1159px\" src=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/02\/Disabling-Toast-Web.png.webp\"\/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"1106\" height=\"536\" alt=\"Opting out of Uber Eats\" class=\"wp-image-437576\" style=\"width:840px;height:auto\" srcset=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/02\/Disabling-Uber-Eats.png.webp 1106w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/02\/Disabling-Uber-Eats-600x291.png.webp 600w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/02\/Disabling-Uber-Eats-800x388.png.webp 800w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/02\/Disabling-Uber-Eats-200x97.png.webp 200w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/02\/Disabling-Uber-Eats-768x372.png.webp 768w\" data-lazy-sizes=\"(max-width: 1106px) 100vw, 1106px\" src=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/02\/Disabling-Uber-Eats.png.webp\"\/><\/p>\n<p>Google Docs has been updated with the following:<\/p>\n<p>&#8220;Providers must remove third-party links from your profile within 5 days of receiving the removal request. If a provider does not process your request, <a href=\"https:\/\/support.google.com\/business\/contact\/gmb_3p_complaints?sjid=7768275361212203777-NC&#038;dark=0&#038;authuser=1\" target=\"_blank\" rel=\"noopener\">report an infringement<\/a>.\u201d<\/p>\n<h2 class=\"wp-block-heading\" id=\"h-too-many-options\">Too many options?<\/h2>\n<p>Food ordering pages can sometimes seem like they are full of options.  Take DoorDash, which owns Caviar, and GrubHub, the parent company of Seamless, Eat24 and Tapingo. <\/p>\n<p>An abundance of options can make a merchant&#8217;s Google Business Profile look too busy and confuse customers about where to place their orders. <\/p>\n<p>With recent updates, providers are now required to offer merchants an easy opt-out for any services they would prefer not to offer.  This is great news for brands looking to declutter their online ordering and booking options.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"1146\" height=\"673\" alt=\"There are too many options for collection and delivery in GBP\" class=\"wp-image-437577\" srcset=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/02\/Too-many-pickup-and-delivery-options-on-GBP.png.webp 1146w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/02\/Too-many-pickup-and-delivery-options-on-GBP-576x338.png.webp 576w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/02\/Too-many-pickup-and-delivery-options-on-GBP-800x470.png.webp 800w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/02\/Too-many-pickup-and-delivery-options-on-GBP-192x113.png.webp 192w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/02\/Too-many-pickup-and-delivery-options-on-GBP-768x451.png.webp 768w\" data-lazy-sizes=\"(max-width: 1146px) 100vw, 1146px\" src=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/02\/Too-many-pickup-and-delivery-options-on-GBP.png.webp\"\/><\/p>\n<p>In light of the mandate, DoorDash launched a Google Form, allowing brands to tailor their offers for all or some stores, with options to opt out of DoorDash, Caviar, or both. <\/p>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"554\" height=\"916\" alt=\"Request to exclude DoorDash from NMX\" class=\"wp-image-437580\" srcset=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/02\/Request_to_exclude_DoorDash_from_NMX.png.webp 554w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/02\/Request_to_exclude_DoorDash_from_NMX-204x338.png.webp 204w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/02\/Request_to_exclude_DoorDash_from_NMX-363x600.png.webp 363w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/02\/Request_to_exclude_DoorDash_from_NMX-68x113.png.webp 68w\" data-lazy-sizes=\"(max-width: 554px) 100vw, 554px\" src=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/02\/Request_to_exclude_DoorDash_from_NMX.png.webp\"\/><\/p>\n<p>This change is a real game changer for employers, and opens up a new level of transparency. <\/p>\n<p>Perhaps, from Google&#8217;s perspective, this new process can help reduce the number of support tickets they receive about third-party removal requests. <\/p>\n<h2 class=\"wp-block-heading\" id=\"h-the-impact-of-third-party-integrations-on-your-google-business-profile-metrics\">The impact of third-party integrations on your Google Business Profile metrics<\/h2>\n<p>Merchants should weigh the pros and cons before deciding to cut ties with third-party providers.  Removing these integrations could have a direct impact on your performance metrics.<\/p>\n<p>Remember that every interaction on your Google Business Profile (GBP) counts towards your performance statistics. <\/p>\n<p>But if a third-party link sends a customer elsewhere outside of your GBP, that action won&#8217;t be counted in your metrics. <\/p>\n<p>So think about it.  What will best serve your business and customers in the long run?<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"1339\" height=\"760\" alt=\"GBP performance metrics for food orders\" class=\"wp-image-437579\" srcset=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/02\/GBP-performance-metrics-for-food-orders.png.webp 1339w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/02\/GBP-performance-metrics-for-food-orders-596x338.png.webp 596w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/02\/GBP-performance-metrics-for-food-orders-800x454.png.webp 800w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/02\/GBP-performance-metrics-for-food-orders-200x113.png.webp 200w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/02\/GBP-performance-metrics-for-food-orders-768x436.png.webp 768w\" data-lazy-sizes=\"(max-width: 1339px) 100vw, 1339px\" src=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/02\/GBP-performance-metrics-for-food-orders.png.webp\"\/><\/p>\n<p><strong>Learn more: How to manage and edit your Google Business Profile from Google Search<\/strong><\/p>\n<p>The views expressed in this article are those of the guest author and not necessarily Search Engine Land.  Staff authors are listed here.<\/p>\n<p>[ad_2]<br \/>\n<br \/><a href=\"https:\/\/searchengineland.com\/google-third-party-ordering-booking-providers-gbp-listings-437571\" target=\"_blank\" rel=\"noopener\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In a recent update, Google has mandated that all third-party providers include a dedicated opt-out landing page within the New Merchant Experience (NMX) dashboard. This page should clearly describe the steps a merchant can take to disconnect their Google Business Profile (GBP) from any booking, waitlist or food ordering application. Take back control of third-party providers in Google Business Profiles Before this mandate, third-party service providers had significant control over Google business profiles, and merchants&#8230; <\/p>\n","protected":false},"author":1,"featured_media":21587,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-21586","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-seo-news"],"_links":{"self":[{"href":"https:\/\/afreeurl.com\/index.php?rest_route=\/wp\/v2\/posts\/21586","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/afreeurl.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/afreeurl.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/afreeurl.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/afreeurl.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=21586"}],"version-history":[{"count":1,"href":"https:\/\/afreeurl.com\/index.php?rest_route=\/wp\/v2\/posts\/21586\/revisions"}],"predecessor-version":[{"id":21588,"href":"https:\/\/afreeurl.com\/index.php?rest_route=\/wp\/v2\/posts\/21586\/revisions\/21588"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/afreeurl.com\/index.php?rest_route=\/wp\/v2\/media\/21587"}],"wp:attachment":[{"href":"https:\/\/afreeurl.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=21586"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/afreeurl.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=21586"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/afreeurl.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=21586"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}